A request is the beginning, not the order.

Both KEYVELA routes use the same controlled sequence: submit, review, quote, order, payment confirmation and fulfillment.

Custom Keycaps

1. Submit artwork through a private controlled link, with layout, key position, quantity, material preference and planning budget.
2. We review design rights, compatibility and whether modeling or another production method is feasible.
3. We clarify specifications, modeling scope, revisions, timing and shipping assumptions.
4. The merchant issues a fixed quote. One accepted quote may create one WooCommerce order.
5. After verified payment, we prepare the agreed approval draft and begin fulfillment only after confirmation.

Order by Code

1. View the controlled private collection and note the product code.
2. Submit the code, quantity, destination country and notes.
3. We verify rights status, availability, compatibility and price.
4. We create one fixed order only after you approve the quote.
5. Fulfillment starts after payment is verified.